12Next
Return to list New
View: 4334|Reply: 14

[Sys] Server condition announcement

[Copy link]

261

Threads

8124

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
18340
Post time 2020-2-19 08:44:38 | Show all posts |Read mode

Dear friends,

The server-related bug about lost item(s) has been completely resolved through recent observations!
However, we still need to improve the stability of the server!

The recent lag problem comes from the server backup data every hour.
We're still working on this and don't worry, It will be resolved shortly.

In the future, we promise and will devote ourselves for the game update to create a happy long-lasting angel-environment for everyone.

Also Thank you for players who always support this game. If you have any questions, please contact us.
as complaints cannot solve the problem.
At the same time, some players have refunded. We will no longer cooperate with that players and we will take back the game account.

Thank you players for your continued support!
Reply

Use magic Report

9

Threads

158

Posts

566

Credits

Senior member

Rank: 4

Credits
566
Post time 2020-2-19 08:45:42 | Show all posts
Thanks very much for informing us
Reply

Use magic Report

87

Threads

314

Posts

1352

Credits

Gold medal member

Rank: 6Rank: 6

Credits
1352
Post time 2020-2-19 09:07:20 | Show all posts
<3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3 <3
Reply

Use magic Report

16

Threads

44

Posts

187

Credits

Registered member

Rank: 2

Credits
187
Post time 2020-2-19 14:27:19 | Show all posts
You never cooperated in the first place ignored me for 10 days with a bugged char. You ignored my threads and me bumping them. Now you're trying to hold my accounts ransom like I will cancel the refund?

Guess we can continue this "show down" ill point my refund at you, you point my chars at me and promise to work with me after. Too bad my money is worth allot more then your shitty promises. Keep the chars ill spend my money on services that beleive in "service"
Reply

Use magic Report

32

Threads

151

Posts

717

Credits

Senior member

Rank: 4

Credits
717
Post time 2020-2-19 17:43:36 | Show all posts
Hourly backups are too extreme. Do every 12 or 24hrs and will be fine just get better security on the servers.
Reply

Use magic Report

12

Threads

26

Posts

336

Credits

Intermediate member

Rank: 3Rank: 3

Credits
336
Post time 2020-2-19 18:03:58 | Show all posts
coolcloud333 replied at 2020-2-20 06:43
Hourly backups are too extreme. Do every 12 or 24hrs and will be fine just get better security on th ...

agreed 12-24 hour back ups would be better, if we are saying hourly backup is the cause of this lag
Reply

Use magic Report

32

Threads

80

Posts

386

Credits

Intermediate member

Rank: 3Rank: 3

Credits
386
Post time 2020-2-19 18:20:50 | Show all posts
Edited by lewlewlew at 2020-2-20 07:24

The server is therefore impossible to play.

You are no longer able to get new players, even saying that "the problem has been solved" because new players are unable to connect to newly created accounts.

You may not realize it but the server is no longer 'purple', you are losing players, you will lose revenue, this is basic administration, simply because you are not managing to solve the "basics of the basics"

Time is money, no one will stay in a game where we just can't move, we are dealing with service, money, people willing to pay and failing to do that because they cannot move in their game.

This is not something for "Dear ones, hope that everything will be fine." , this is to be solved TODAY, NOW.

It is the basics for you to get revenue, money.

Without that, your day is numbered, unfortunately, I say unfortunately because I play and I like the game, but I am willing to stop as many are doing if this is not resolved over time.

Believe me, I am saying "over time" many people did not give you that 'time' just left because they saw that the quality of the service is terrible.

Nobody spends money on the bad, nobody buys the bad, nobody will play the bad.

Seriously your situation is serious, it is your money, if I am you, I would not even be sleeping, I would be just like crazy trying to make my project work.

Good luck to all of you.
Lew +
Lew *
Lew ~
Leo
Reply

Use magic Report

44

Threads

163

Posts

643

Credits

Senior member

Rank: 4

Credits
643
Post time 2020-2-19 20:05:05 | Show all posts
Su servidor es una puta mierda
Reply

Use magic Report

57

Threads

375

Posts

1212

Credits

Gold medal member

Rank: 6Rank: 6

Credits
1212
Post time 2020-2-19 22:42:16 | Show all posts
patrickd replied at 2020-2-19 15:27
You never cooperated in the first place ignored me for 10 days with a bugged char. You ignored my th ...

They don't know how to give a good service, they banned 3 accounts of a friend supposedly for that reason lol
Reply

Use magic Report

57

Threads

375

Posts

1212

Credits

Gold medal member

Rank: 6Rank: 6

Credits
1212
Post time 2020-2-19 22:42:45 | Show all posts
deathxjoe replied at 2020-2-19 21:05
Su servidor es una puta mierda

No ofendas a la mi#### de esa forma
Reply

Use magic Report

12Next
Return to list New
You have to log in before you can reply Login | Register now

Points Rules

快速回复 To Top 返回列表